Jayjili's Terms and Conditions — Full Policy

Jayjili (hereinafter referred to as "we", "the Platform", or "jayjili") is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions ("Terms") apply to your use of the jayjili website, mobile app, and any related services.

By registering on the platform or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Key Definitions

• "Member" or "User" — Any individual who has registered an account on jayjili.
• "Account" — A member's personal jayjili profile and wallet.
• "Service" — All games, betting, and payment features available on jayjili.
• "Wager" or "Bet" — Funds wagered while using the service.
• "Bonus" — Special offers or bonus balance provided by jayjili.

To open an account at jayjili, you must meet all of the following requirements:

• You must be 18 years of age or older.
• You must not reside in a country or region where online gaming is entirely prohibited.
• You must register using your real name, identity, and accurate information. Providing false details may result in account termination.
• Each individual may register only one account.
• Accounts are for personal use only — using an account on behalf of a third party is prohibited.

Provide a valid mobile number and email address at registration. A copy of your National ID or passport may be requested later for KYC (Know Your Customer) verification. Withdrawals may be limited until verification is complete.

You are solely responsible for the security of your jayjili account. Never share your password with anyone, and always use a strong password.

Steps to Secure Your Account

• Use a strong password — a mix of numbers, letters, and special characters.
• Keep two-factor authentication (2FA) enabled.
• Avoid logging in on public Wi-Fi.
• If you notice any suspicious activity, contact jayjili Support immediately.

Jayjili administration will never ask for your password by phone or email. If anyone claims to be a jayjili employee and requests your password, treat it as a scam.

Jayjili will not be held liable for any loss resulting from unauthorized access or hacking of your account due to your own negligence. That said, we are always ready to assist our members.

Deposits and withdrawals at jayjili are fully secure and fast. We support multiple payment methods including mobile banking and bank transfer.

Deposit Policy

• Minimum deposit amount is BDT 200.
• Only use payment methods registered in your own name.
• Deposits from third parties are not accepted and may result in account closure.
• Your balance is updated instantly after a successful deposit.

Withdrawal Policy

• Minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 5–30 minutes.
• Withdrawals may be restricted until KYC is completed.
• The bonus portion cannot be withdrawn if the wagering requirement has not been met.
• Additional verification may be required for suspicious transactions.

Jayjili regularly offers welcome bonuses, reload bonuses, cashback, and special event promotions. Each bonus has its own terms, which you should read carefully before use.

General Bonus Terms

• A specified wagering requirement must be met to use a bonus.
• Claiming bonuses from multiple accounts using the same IP address is prohibited.
• Bonus offers must be used within a specified time limit.
• Jayjili reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is found, the bonus will be forfeited.

Full details for each bonus offer can be found on the respective offer page. As a general rule, bonus balances cannot be withdrawn directly — they must first be converted to real balance by meeting the specified wagering requirement.

All betting activity at jayjili is governed by our regulated rules. Once a bet is placed, it generally cannot be changed or cancelled.

Bet Acceptance

• All bets must be placed in an environment free of technical errors.
• Jayjili reserves the right to void any bets placed at clearly erroneous odds.
• If match manipulation is found, all related bets will be voided.
• If an event is cancelled midway, the bet will be refunded.

Live Betting

Odds may change during Live Betting due to internet latency. The odds displayed at the time a bet is placed are final, unless a technical error occurs. jayjili reserves the right to investigate accounts where fraud in Live Betting is suspected.

The following activities are strictly prohibited at jayjili. Any violation may result in permanent account closure and forfeiture of all funds:

• Creating multiple accounts.
• Abuse or manipulation of the bonus system.
• Placing bets using automated bots or software.
• Fraudulent use of account or payment information.
• Money laundering or transactions involving illegal funds.
• Attempting to hack or gain unauthorized access to another member's account.
• Threatening or verbally abusing jayjili staff.

Jayjili is strongly committed to responsible gaming. Gaming is meant to be enjoyable — not a solution to personal problems. We want all our members to play in a healthy and informed manner.

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
• Time Limit: You have the option to set time limits on your gaming sessions.
• Self-Exclusion: You have the option to temporarily or permanently block yourself if needed.
• Reality Check: You will receive periodic reminders of how long you have been playing.

If you notice signs of gaming addiction in yourself or someone you know, visit our responsible gaming page and contact support. For more information, Responsible Gaming Page Visit.

Jayjili takes the protection of your personal information seriously. Any information provided during registration is used solely for platform operations and legal compliance purposes.

We never sell your personal information to third parties. However, information may be shared in response to lawful requests from regulatory or law enforcement authorities.

To learn more about our privacy practices, visit our Privacy Policy Page View.

Jayjili reserves the right to close or suspend any account for any reason, including but not limited to:

• Violation of these Terms.
• Suspected fraudulent activity.
• Failure to cooperate with the KYC verification process.
• Extended inactivity (more than 12 months).
• Member's own request.

To close your account, please contact Support. You may withdraw any available balance before closure, unless a restriction applies.

Jayjili reserves the right to change, amend, or update these Terms at any time. When changes occur:

• Any updated Terms & Conditions published on the platform will include the date they take effect.
• For significant changes, you will be notified via your registered email or an in-app notification.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated Terms & Conditions.

We recommend checking this page from time to time to stay up to date.

If you have any questions or complaints regarding these Terms, please contact us. jayjili's support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: After logging in, click the chat icon at the bottom of the page.
• Help Center: FAQ Page View.