Jayjili's Privacy Policy — Your data is protected

Your privacy is our top priority at jayjili. When you register, play games, or make transactions on jayjili, some information naturally comes our way. This Privacy Policy explains in full how we collect, use, and protect that information.

This policy applies to jayjili's website, mobile app, and all related services. We believe you have the greatest right over your own data, and ensuring that right is our responsibility.

Jayjili collects several types of information, broadly divided into three categories:

Identity Information

• Full name and date of birth
• Mobile Number & Email Address
• National ID Number (required for KYC verification)
• Residential Address

Financial Information

• Mobile Banking Account Number (for Deposits/Withdrawals only)
• Bank account details (if you use bank transfer)
• Transaction History & Amounts

Usage Data

• IP Address & Device Information
• Browser and operating system type
• Gaming History & Betting Records
• Your login duration and session times on jayjili

Jayjili collects information through a few specific methods:

• Direct Collection: You provide information directly when registering, completing KYC verification, or contacting support.
• Automatic Collection: Through cookies, log files, and tracking technologies while you use the platform.
• From third parties: Relevant information from payment gateways or identity verification providers.

For every piece of data collected, jayjili ensures the purpose is legitimate and necessary. No unnecessary information is collected.

Jayjili uses the information it collects for the following purposes:

Jayjili never shares your information with third parties for advertising purposes.

Jayjili shares information only in limited and specific circumstances. We never sell personal information.

When Information May Be Shared

• Payment Providers: Necessary information is shared with the payment gateway to process transactions.
• KYC Provider: With trusted third parties for identity verification purposes.
• Law Enforcement: In response to a court order or valid legal request.
• Regulatory Authority: When required by a mandatory request from the licensing authority.

Before sharing your data with any third party, jayjili ensures that party complies with strict data protection standards.

Jayjili uses industry-leading security technology to keep your data safe:

• 256-bit SSL Encryption: All data transmissions are secured.
• AES-256 Encryption: For sensitive information stored in databases.
• Two-Factor Authentication (2FA): An extra layer of protection for account access.
• Firewall & DDoS Protection: Prevention of unauthorized server access.
• Regular Security Audits: Periodic assessments by third parties.
• Staff Training: Regular data protection training for the jayjili team.

Please keep in mind that no organization can guarantee 100% security on the internet. You also have a responsibility to use strong passwords and keep your account secure.

Jayjili uses cookies on its website and app. Cookies are small data files stored on your device.

Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and running core services. These cannot be disabled.
• Performance Cookies: Helps identify which parts of the site are experiencing issues.
• Preference Cookies: Remembers your language and display preferences.
• Analytical Cookies: Analyzes how users interact with the site — anonymously.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect how jayjili functions.

As a jayjili member, you have a number of important rights over your own information. Contact our support team to exercise any of these rights.

Jayjili does not retain data longer than necessary. Our general policy is as follows:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: A minimum of 5 years, as required by financial regulations.
• KYC Documents: For as long as required to meet legal obligations.
• Cookie Data: At the end of a session or a maximum of 12 months.

Once the retention period ends, data is securely deleted or anonymized.

Jayjili does not knowingly collect information from anyone under the age of 18. Our services are intended for adults only.

If a minor has registered on jayjili, their parent or legal guardian may contact us to have the account closed and all associated data deleted.

Jayjili may update this Privacy Policy as required by changes in technology, law, or business needs. When changes are made:

• The "Last Updated" date at the top of this page will reflect any changes.
• You will receive notifications via your registered email or in-app for any important changes.
• Continued use of jayjili after any changes will be considered acceptance of the updated policy.

For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact us:

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Log in to the platform and click the chat icon.
• FAQ: On our FAQ page Find answers to common questions.

Upon receiving a data request, jayjili typically responds within 30 business days.